Registration and Course Policy Information

NFHTA strives to make its registration policies and procedures as simple as possible so that you can quickly and easily register for courses. Following these procedures maximizes your chance of enrolling in the class you want, when you want it. Register early; class sizes are limited and classes often fill quickly! If you have questions or need additional information, please contact our Support Center or call (202) 314-3422.

Required Registration Information
Tuition fees are subject to change without notice. Please refer to the course catalog on our Web site for the most current information.

• Authorized signature of the official responsible for approving the training
  
• Approving official’s name, preferred mailing address, telephone number, fax number and position title
  
• Billing address and billing telephone number
  
• Purchase order number or billing reference number

• For Classroom and Online Education Courses
  We will send you an email confirming your registration at least 14 calendar days prior to the class start date.

Please do not make non refundable travel reservations for classroon courses before you receive the registration confirmation notification.

Class is full or has been rescheduled
If the class is full, or has been rescheduled, you will be notified by a customer service representative.

Cancellation Notification
You will receive an email notifying you that the class has been cancelled if the class is cancelled due to low enrollment or for some other reason.

Student Cancellation and No Show Policy -

Definitions:
Cancellation - occurs when a student or a supervisor of a student notifies the Academy that the student will not attend a course for which the student is duly registered at least 5 business days prior to the scheduled start date for the course.
No Show – occurs when a student fails to notify the Academy of their intent not to attend a course for which the student is duly registered or when such notification is received within 4 business day before the scheduled start of the class.
Student Cancellation and No Show Policy Statement:
A cancellation will be recorded as a Student Cancellation in the Registration Reporting System.  The student will not be entitled to a refund but may attend another scheduled session of the course at a future date.  NFHTA requires enrollment cancellation requests to be submitted in writing by e-mail to support@nfhta.org or fax to the Customer and Instructor Relations Coordinator. The agency has the option of transferring the money toward tuition for another scheduled course for the same person or for another person.
A no show will be recorded as a Failed to Report the student. If a course is not cancelled 5 business days before the scheduled start date the student will be responsible for the full tuition.
This policy is consistent with the Cancellation and No Show Policy of NFHTA.

Substitutes
You may substitute another participant at any time before the class begins. Please contact our staff (202) 314-3422 to make the substitution and provide the contact information for the substitute. You may have to submit amended paperwork if the payment method for the original enrollment is a purchase order or government training authorization form.

Transfers
A transfer is defined as the movement of your registration to a future session of the same course. If you are interested in transferring your registration to a future session of the same course, please email your request to our Customer Support Center. You may transfer your registration to another class that begins within six months from the start date of the original registration. A transfer will be processed only if requested in writing, submitted in a timely manner, payment is made for any additional fees, and space is available in the requested class. Only one transfer request will be honored. The transferred registration can be used by anyone in your organization if the tuition was paid by your employer. Refunds will not be made for transfers that originated after any official refund deadline.

You cannot transfer your registration to a different course. You must cancel your registration in the first course and then register for the new course.

Reserved Rights
The National Fair Housing Training Academy makes every effort to ensure each class is delivered as advertised. However, we reserve the right to make changes to any of the products or programs described on our web site or our published catalogs/brochures without notice or liability. The changes could include modifying course content and materials for continuous course improvement and/or academic obligation; changing tuition prices, registration terms and conditions; canceling a class due to unforeseen circumstances or low enrollment; and making reasonable changes to class start and end dates, timetables and locations. NFHTA endeavors to give enrollees as much advance notice as possible of any change to their enrollment. If NFHTA must cancel a class or change the class dates or locations, enrolled participants will be informed immediately. In the event of changes made to our products or programs, NFHTA's sole liability is limited to the refunding of any tuition or fees paid for any cancelled or rescheduled classes, and NFHTA is not responsible for any enrollee's incidental or consequential loss. back to top

• Online Registrations
  Registrations made on the NFHTA web site will include an email acknowledgment explaining your payment requirements.
  
  
• Registrations Submitted by Mail, Fax, Phone or in Person
  Payment options for registrations submitted by mail, fax, phone or in person are:
  
  
  • Credit card (American Express, Diners Club, Master Card, VISA and Government purchase cards)
  • Money Order, Check or Cashiers Check
  • Electronic fund transfer (EFT)*
  • Government training authorization form (e.g., SF182)
  • Purchase order
  
  
  Pre-payment is required prior to rendering of services. To ensure your place in the class, submit purchase orders or Government training authorization forms at least three (3) weeks prior to the start of the class. Billings for registrations made by purchase order or Government training authorization form will take place immediately upon registration. Federal departments and agencies have the authority to authorize advance payment of training-related expenses such as tuition, per diem, travel, and other expenses essential to training. Additional information and guidance is found in the U.S. Office of Personnel Management Training Policy Handbook and at 31 U.S.C. §3324 (1997), 5 U.S.C. §4109(a)(2) (1997), and 41 Comp. Gen. 626 (1962).
  
  
• Course Materials
  The tuition for our open enrollment daytime classroom courses includes all required materials unless otherwise noted in the course description.

Discounts
If you are interested in achieving cost savings for large groups, please check the information concerning our courses contact NFHTA to you meet specific organizational needs.

Returned Checks
There is a $25 processing fee for returned checks.

Online Course Policies

Attendance and Cancellation

Online courses start on Mondays and run for 4 weeks.  Registration remains open for four (4) additional days, until the Friday after the Monday start date.  All course assignments and tests must be completed by the end of the 4 week time frame.  Under extraordinary circumstances, the course completion date may be extended and notice will be clearly posted on the web site.

To withdraw from a course, a student must contact the NFHTA administrator and request withdrawal. The withdrawal deadline for online courses is no later than five (5) days after the course start date.  A withdrawal will be recorded as a Student Cancellation in the Registration Reporting System.  The student will not be entitled to a refund but may attend another scheduled session of the course at a future date.  NFHTA requires enrollment cancellation requests to be submitted in writing by e-mail to support@nfhta.org. The student’s agency has the option of transferring the money toward tuition for another scheduled course for the same person or for another person.

Students with approved registrations who do not withdraw but do not complete the course requirements are considered to have taken the course but will not receive credit.  Full tuition will be charged and no refunds will be made. 

Participation

NFHTA online courses are a convenient alternative to attending a 5-day on-site core curriculum class, but include substantially similar materials and require an equivalent amount of work.  Online courses require approximately 8-10 hours per week for reading and viewing materials, participation and communication with instructors and colleagues via email and course forums, and completion of projects and assignments. Inability to meet the time requirements will prevent a participant from receiving the maximum benefit from the course, and may result in receiving an incomplete for the course.  See grading below.

Courses in the NFHTA online program require that a student log in to the course at least once a week.  More frequent logins will assist the student in successful completion of the course and permit regular participation in discussions with the instructor and other students.  Failure to meet the minimum requirement can result in a reduction of grade. All NFHTA courses will grade participation.

Online NFHTA courses cannot be audited. Participation is a requirement in all courses.

Students may enroll in only one NFHTA online course at one time, unless permission is obtained from the NFHTA administration.

Academic Integrity

Grading

Participants taking NFHTA courses through the NFHTALearn.com web site receive grades.  Successful completion of a course requires completion of all elements and assignments and a minimum score of 70% on the module or course post tests. In addition, to receive CEU credit participants must complete all assignments at 80% proficiency or above.

Grades in all NFHTA online courses include both formative assessments including participation and timeliness, as well as summative assessments on all assignments and projects. Online courses include pre-tests and post tests.  While some courses have exams, all of our courses have discussion and projects as the main graded components. Every course will provide rubrics for main assignments to assist students in their completion; however, final grades are up to the discretion of the instructor. They may adjust rubrics and grades as the course requires. If you have a problem with grading or wish to discuss a grade with an administrator, please contact the NFHTA administrator.

Participation and Grading

Online students are required to log into course(s) at least once per week. Failure to login at least once per week without prior notification to the instructor may result in removal from the course. You will only be able to return to the course after contacting the instructor and getting his/her approval for re-entry. Your grade during such circumstances will likely diminish.

If a student is removed from a course for lack of participation, an "incomplete” will be entered into the student record.  There are no tuition refunds for removal for lack of participation.  Extraordinary circumstances must be discussed with the instructor and NFHTA administration and will be considered on a case-by-case basis.  NFHTA administration decisions are final.

Behavior

To be consistent with the standard Code of Conduct practice of Respect, we consider hateful, flaming, and person-directed derogatory comments to be unacceptable behavior in NFHTA courses. Parties involved in such behavior may be immediately removed from the course at the discretion of the instructor. Depending on the nature of the incident, the individual may be barred from future participation in NFHTA courses at the discretion of the NFHTA staff. This determination is made on a case-by-case basis and NFHTA reserves the right to change this policy at any given time without prior notification.

Copyright Policies

Participants in NFHTA courses retain copyright of all assignments and posts completed by that individual; however, all materials may be used for educational purposes within the given course. In group projects, only the portion of the work completed by that individual is copyrighted by that individual. NFHTA may request that your materials be shared with future courses, but such sharing will only be done with your consent. The information that you submit during a course may; however, be used for the purposes of administrative data collection and research. No personal information is retained without the student's consent.

Everything on this site and within NFHTA courses is copyrighted. The copyrights of all non-student work are owned by the National Fair Housing Training Academy except in cases where the original creator retains copyright of the material. Copyrights to external links are owned and/or the responsibility of those external sites. You are free to view and print material from this site as long as:

1. The material is used for information only.
2. The material is used for non-commercial purposes only.
3. Copies of any material include the respective copyright notice.

These materials may not be mirrored, derivatives, or reproduced on non-NFHTA web sites without the expressed written permission of the NFHTA administration. back to top

Equal Access/Nondiscrimination Statement

The Patricia Roberts Harris National Fair Housing Training Academy prohibits discrimination in all its programs and activities on the basis of race, color, creed, national origin, age, disability, sex or gender, marital status, familial status, parental status, religion, sexual orientation, genetic information, political beliefs, veterans status, on the basis that all or part of an individual’s income is derived from any public assistance program, or in reprisal for pursuing rights under any of the above.
Persons with disabilities who require alternative means for communication of program information (interpreters, Braille, large print, audiotape, etc.) should contact NFHTA at (202) 314-3422.

To file a complaint of discrimination, write to NFHTA, 600 Maryland Avenue, S.W., Lower Level - Room 027, Washington, D.C. 20024.

The National Fair Housing Training Academy is an equal opportunity provider and employer.

Accessibility Policy

The National Fair Housing Training Academy fully complies with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 and does not discriminate on the basis of disability. The Special Accommodations Coordinator in the Office of the Registrar manages a variety of support services for students with disabilities and/or special requirements.

The Patricia Roberts Harris National Fair Housing Training Academy makes every practical effort to ensure that our programs are accessible to persons with disabilities. We can arrange for   special materials, readers or interpreters for our participants who are visually or hearing impaired, provided we receive adequate notice - there is no guarantee we can meet late requests.

Services are coordinated to fit the individual needs of the student and may include sign language interpreters, Braille, electronic format (large print, Word or PDF), computer-aided real-time translation (CART) services, note taking services, testing accommodations, and use of assistive technology. Academic advising, priority registration, and referral information are also available. Students requesting services are responsible for providing current documentation from a qualified professional verifying the disability and its impact on academic performance. New students are encouraged to contact support@nfhta.org or NFHTA at (202) 314-3422 at least one month prior to registration.

You must be officially enrolled in a class to initiate any reasonable accommodations request. Please plan ahead to contact the Academy at least four weeks before the course or program begins to discuss your specific needs and arrangements. You can contact the Academy online at support@nfhta.org  or by calling (202) 314-3422..


Please remember that all accommodation requests must be received at least FOUR weeks in advance and that you must be officially registered to have your request processed.

If you have requested an accommodation for a class and find that you will be unable to attend that class, it is your responsibility to notify the Academy at support@nfhta.org or (202) 314-3422 at least four business days before the class start date. If you do not notify our office in a timely manner, The Patricia Roberts Harris National Fair Housing Training Academy may bill your sponsor for the accommodation fees.

Web site Accessibility

The Patricia Roberts Harris National Fair Housing Training Academy is committed to providing access to our Web pages for individuals with disabilities, both members of the public and Federal employees. The Academy complies with the requirements of Section 508 of the Rehabilitation Act Amendments of 1998 (29 U.S.C. 794) and the accessibility standards issued by the Architectural and Transportation Barriers Compliance Board. Any comments or questions regarding the accessibility of our Web site should be sent to our Webmaster at: support@nfhta.org .